Privacy Policy.

1. Who we are

PRINITY TRADING SDN. BHD. (Registration No. 202601012423 (1674521-X)) is the data controller for the personal data described in this policy. Our registered address is Level 19, BO-1-D, Menara 2, KL Eco City, 3, Jalan Bangsar, 59200 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia.

2. Data we collect

We may collect information you provide when you make an enquiry, submit an order request or communicate with us, including:

• your name, telephone number and email address;
• company name, billing or delivery address and business details;
• products, quantities, delivery preferences, printer compatibility information and order notes;
• communications, support requests and records needed to administer an order; and
• technical information reasonably generated when you use the website.

This website stores your cart in your browser’s local storage. The cart remains on your device until you clear it, clear browser data or remove individual products.

3. Why we use personal data

We process personal data to respond to enquiries, prepare quotations, verify product compatibility, confirm availability, arrange fulfilment and delivery, administer payments after confirmation, provide after-sales support, meet record-keeping obligations, prevent misuse and improve our services. Where required, we rely on consent, performance of a contract, legal obligations or legitimate business purposes permitted by law.

4. Disclosure

We may disclose necessary information to employees and service providers supporting delivery, logistics, IT, payment administration, professional advice, insurance or legal compliance. Online payments are processed through AXAIPAY, which receives the information needed to process and verify the transaction. We do not sell personal data. We may also disclose information where required by law, regulatory process or to protect legal rights.

5. Retention and security

We retain personal data only as long as reasonably necessary for the purposes described above, including business, tax, warranty, dispute and legal requirements. We use reasonable administrative, technical and organisational safeguards, but no electronic system can be guaranteed completely secure.

6. Your choices and rights

Subject to applicable law, you may ask whether we process your data, request access or correction, withdraw consent where processing relies on consent, object to direct marketing, or raise concerns about how your information is handled. Some requests may be limited where retention or processing is required by law or needed to complete an existing transaction.

7. External services and links

Email, telephone, mapping, delivery and other third-party services may process information under their own terms. This policy does not govern third-party websites linked from our site.

8. Contact us

For privacy questions or requests, email printy_trading@outlook.com or call +6017-494 5356. We may need to verify your identity before completing certain requests.